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    Customer Reviews

    Based on 13 reviews
    54%
    (7)
    8%
    (1)
    8%
    (1)
    15%
    (2)
    15%
    (2)
    N
    N.
    Leaking Ice Pack x 2

    I wish I could say this worked well... I love the design and the cooler does the job but my first ice pack started leaking after just 3 uses. I contacted the support team to get a replacement ice pack, which they sent to me. However, now after using the replacement for only a month it is leaking again. Very disappointed that blue gel with chemicals is leaking so close to my breast milk.

    R
    R.P.
    Leaking

    This ice pack works amazingly. Fits perfectly into the bag and lasts all day. However after a few uses the plastic cracked and blue stuff started making its way out of the ice pack... :(

    Hi there! We are so sorry about your ice pack! Please keep an eye on your inbox, our team will be reaching out shortly! :)
    H
    H.G.
    Deformed with first freeze

    I just bought 4 new ice packs. I love that they fit perfectly in my bag. However, after 1 freeze, there are already some bubbles/weak spots in the plastic. I'm worried that they'll start to leak soon (a previous one was leaking blue liquid which is why I am replacing it).

    Hi Heather! We are so sorry about our ice pack(s)! Please keep an eye on your inbox, we will be reaching out shortly!
    A
    A.
    Leaks after a few months - update

    The rating defaults to 5 stars. Obviously meant to give it 1 star.

    We are so glad you were able to connect with our amazing customer service team to fix this mama!
    A
    A.
    Leaks after a few months

    Same issue as the other reviewers--without any history of being dropped, the pack starts leaking blue gel after less than less than 4 months. Disappointing.