Sarah Wells Bags offers a Lifetime Warranty (yes, LIFETIME) on all bags and accessories when purchased from sarahwellsbags.com, Amazon, or any other authorized retail partner.
The Sarah Wells Lifetime Warranty does not cover normal wear and tear such as:
1. Fabric scuffs from use
2. Damage caused by travel and/or air carrier handling
3. Damage caused by TSA or other air travel security measures
Please fill out the following form to register your warranty with Sarah Wells Bags. If you need to contact Sarah Wells Bags regarding a damaged item and/or warranty replacement, please email my amazing customer service team directly at firstname.lastname@example.org. We'll be happy to help you out ASAP, and I promise, we respond quick!