Warranty & Returns
Product Lifetime Warranty
I provide a 100% mama satisfaction guarantee on all of my products.
That means my products are fully warranted against defects in materials and workmanship with a LIFETIME GUARANTEE!*
If you are not happy, reach out to me anytime and I’ll make it right.
*Products will be replaced under the lifetime guarantee only to the original purchaser/recipient of the bag, and you may be asked for proof of purchase. I'm sorry, I cannot replace a bag bought secondhand, etc. Thank you!
Product Cancellation & Returns
Need to cancel an order from my website?
To cancel your order, contact us and we'll help you cancel it, if the order has not already shipped - or - help you process a return for a shipped product.
Please note: I ship out fast to provide my customers with an excellent experience, so get in touch *immediately* if you need to cancel an order as return shipping is the customer's responsibility.
Need to return a bag purchased from my website? Starting a return is easy!
Click here to visit the Returns Center.